Privacy Policy
This Privacy Policy was last updated on the 5th of June 2025.
Privacy Policy

This Privacy Policy (“Privacy Policy”, “Policy”) constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and DODODO LTD, a company with the registered number 16583153 and registered address at OX5 1RR 49A Fernhill Road, Kidlington, UK (“Dododo”, “we”, “us”, “our”), concerning the regulation of the collection and processing of information, including personal data of individuals and defines the manner in which we process and protect information about individuals who visit or use our website dododo.it as well as any other media form, media channel, mobile website, or website related, linked, or otherwise connected thereto and any directly related online services operated by us (collectively, the “Website”). You agree that by accessing the Website, you have read, understood, and agree to be bound by all of this Privacy Policy. IF YOU DO NOT AGREE WITH ALL OF THIS PRIVACY POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Additional terms, conditions, and any documents that might be posted on our Website from time to time are an integral part of this policy, incorporated by reference. We reserve the right, in our sole discretion, to amend or modify this Privacy Policy at any time and for any reason. Such modifications will be alerted to you through updates of the “Last updated” date of this Privacy Policy and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Policy by your continued use of the Website after the date such revised Policy are posted.
This policy applies to all users of the Dododo Website and services. It outlines the types of data we collect, the purposes for which we use it, the legal basis for processing under applicable data protection laws, and your rights regarding your personal information.

Dododo provides personalized developmental programs for neurodivergent children. As part of delivering these services, we collect information from parents and caregivers, including data related to child development.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

GENERAL INFORMATION

An individual can only use the Website if he/she is aged 18 or over or the age of majority in the country in which he/she resides if that happens to be greater than 18. We do not knowingly market our services to minors or users under the age of majority.
We will terminate any user’s account upon the discovery that the respective account was created in violation of the provisions of this paragraph.

We are committed to protecting and respecting the privacy of our users and ensuring their security when using the Website. This Privacy Policy is intended to help the user understand what data and for which purposes the Website collects and how collected data is processed and protected.

We reserve the right to amend this Privacy Policy; therefore it is recommended that the user of the Website checks the Privacy Policy on a regular basis.

All the changes to this Privacy Policy are effective as of the “Last updated” date. The user who continues to use the Website after the Last updated date is deemed to accept the changes made to it.

When you use the Website or access our services, we collect certain types of personal data to provide, support, and improve our offerings. The information we collect falls into the following categories:
Contact Information. We collect personal contact details that you provide when completing forms or communicating with us. This may include your full name, email address, telephone number, or messaging application handle (such as WhatsApp or Telegram). This information is necessary to identify you, communicate with you, and provide updates or service-related notifications.
Information About Your Child’s Development. To generate personalized developmental programs, we collect information you voluntarily provide about your child. This may include details regarding developmental milestones, current abilities, behavioural observations, or other responses given through our online assessments and forms. This information may qualify as sensitive personal data under applicable data protection laws and is processed only with your explicit consent.
Communication Preferences. We also collect your preferences related to communication channels and content. This includes your choices regarding receiving service updates, product information, or relevant content via email or messaging platforms.

All personal data is collected directly from you through the use of our Website, online tools, or direct communication with our team. We do not collect personal data from third parties.

When the user is using our Website, we may collect data regarding the device(s) the user uses to access the Website (such as his/her IP address, device identifier (including unique advertising device identifiers, for example, Google Advertiser ID and IDFA), technical and statistical data (including data about the Internet connection, cellular service provider and application usage data) and location data.

HOW WE USE YOUR DATA
We use the personal data we collect from you to deliver and improve the services offered by Dododo. Each category of information serves specific operational purposes, as outlined below:

Providing Our Services. We use your contact details and the information you provide about your child’s development to generate personalized developmental plans, deliver at-home exercises, and offer relevant support materials. This allows us to tailor our services to your needs and ensure they are appropriate for your child’s current stage of development.

Communicating With You. We use your contact information to communicate with you regarding your use of the service, including confirming registration, delivering updates, responding to your questions, and providing customer support. If you have given your consent, we may also send you information about new features, service offerings, or relevant educational content via email or messaging applications.

Improving Our Offerings. We may use non-sensitive data, in aggregated or anonymized form where possible, to analyze how our services are used. This helps us evaluate effectiveness, identify areas for improvement, and enhance the quality and relevance of our tools and materials.

Legal and Administrative Purposes. In certain cases, we may use your data to comply with legal obligations, enforce our terms, or protect our legal rights. This includes maintaining records for accounting, tax, or regulatory compliance if applicable.

Your personal data is only used for the purposes described above and in accordance with the legal bases set out in this Privacy Policy.

LEGAL BASIS FOR PROCESSING
Dododo processes your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The legal basis for each type of processing is outlined below:

Consent. We rely on your explicit consent to process sensitive personal data, including information about your child’s development. You provide this consent by submitting forms and completing assessments that include such information. We also rely on your consent to send you marketing communications, such as service updates or product offerings, via email or messaging apps. You may withdraw your consent at any time by contacting us at lets@dododo.it.

Contractual Necessity. Some processing activities are necessary for the performance of a contract with you. For example, we process your contact details and the data you provide through our platform to deliver the developmental program and related services you have requested.

Legitimate Interests. We may process non-sensitive personal data where it is necessary for our legitimate interests, such as improving our services, maintaining security, or ensuring effective communication with users. In doing so, we always consider your rights and interests and ensure that this processing is proportionate and respectful of your privacy.

Legal Obligations. In certain cases, we may process your data to comply with legal obligations, such as recordkeeping, responding to lawful requests from authorities, or fulfilling tax and accounting requirements.

DATA SHARING AND DISCLOSURE
Dododo does not sell your personal data to any third parties. We only share your information when it is necessary to operate our services or to comply with legal obligations.

Service Providers. We may share your personal data with trusted third-party service providers who support the operation of our platform. These providers may offer services such as website hosting, communication tools, analytics, or customer support. All such providers process data on our behalf and are contractually required to protect your personal information and use it only for the specific services they provide to us.

Legal Requirements. We may disclose your personal data if required to do so by law or in response to a valid request by public authorities. This may include obligations related to legal proceedings, regulatory compliance, or law enforcement investigations.

Data Transfers. If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms, to ensure your information remains protected under applicable data protection laws.

We take care to limit the scope of any data sharing to what is strictly necessary for the relevant purpose.

DATA RETENTION
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including the provision of services, customer support, and compliance with legal or regulatory requirements.

Service-Related Retention. Personal data you provide, including contact details and information about your child’s development, is kept for the duration of your use of our services and for a limited period thereafter to allow for continued support and follow-up if needed.

Legal and Administrative Retention. We may retain certain data for a longer period where required by law, such as for tax, accounting, or legal compliance purposes.

Data Deletion Requests. You may request the deletion of your personal data at any time by contacting us at lets@dododo.it. Upon receiving your request, we will delete your data unless we are legally required or permitted to retain it.

We regularly review the data we hold and delete or anonymize information that is no longer necessary.

YOUR RIGHTS
As a data subject under the General Data Protection Regulation (GDPR), you have specific rights regarding the personal data that we collect and process. Dododo is committed to respecting and enabling the exercise of these rights.

Right of Access. You have the right to request confirmation of whether we process your personal data and to access a copy of that data.
Right to Rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.
Right to Erasure. You may request the deletion of your personal data where there is no legal basis for us to continue processing it. This includes situations where the data is no longer necessary for the purposes for which it was collected or where you withdraw your consent.
Right to Restrict Processing. In certain circumstances, you may request that we restrict the processing of your personal data. This means we may store the data but not use it for further purposes during the restriction period.
Right to Data Portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transmit it to another controller, where technically feasible.
Right to Object. You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes. If you object, we will stop processing your data unless we can demonstrate compelling legitimate grounds to continue.
Right to Withdraw Consent. Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.

The abovementioned rights may not be absolute. In order to exercise some of the rights, the user should meet certain conditions and requirements, specified by the law. To exercise any of these rights, please contact us at lets@dododo.it.

DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure.

These measures include, but are not limited to:
Secure storage of data on protected servers
Access controls to limit internal access to authorized personnel only
Use of encryption and secure communication protocols where applicable
Regular monitoring of systems and practices to detect and address potential vulnerabilities

While we take reasonable steps to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

If we become aware of a data breach that affects your personal data, we will notify you in accordance with applicable legal requirements.

CHILDREN’S PRIVACY
Dododo’s services are intended to support parents and legal guardians in the developmental progress of their children. We do not knowingly collect personal data directly from children.

All information related to a child’s development is provided voluntarily by the parent or guardian. This information is used solely for the purpose of generating individualized developmental plans and delivering related services.

By submitting any personal data about a child through our Website, forms, or communication channels, you confirm that you are the parent or legal guardian of the child whose data is being provided, that you understand the nature and purpose of the data being collected, and that you explicitly consent to the processing of this data in accordance with this Privacy Policy.

We process any data concerning a child only with the explicit consent of the parent or legal guardian, as required under applicable data protection laws.

If we become aware that we have received personal data directly from a child without the necessary consent, we will take steps to delete that information as soon as possible.

INTERNATIONAL DATA TRANSFERS
Dododo operates primarily within the European Economic Area (EEA). However, in some cases, your personal data may be transferred to and processed by service providers located outside the EEA.

When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. These safeguards may include:
The use of Standard Contractual Clauses approved by the European Commission
Data processing agreements that impose data protection obligations equivalent to those within the EEA
Transfers to countries recognized by the European Commission as having an adequate level of data protection

COOKIES
In order to guarantee an optimal level of usability and performance and to ensure the relevance of promoted services, we may use cookies and similar technologies in order to track the interaction of users with the Website.

A cookie is a small file that is stored locally on the user’s technical device as soon as the Website is visited. Cookies function by saving particular sets of data, such as, for example, the user’s language selection. Should the user open the Website again later, a cookie will transmit this data back to the Website. The Website’s cookies don't store personal information like the user’s name or address.

The website uses different types of cookies:
Session cookies only last while the user is visiting the Website and help us to learn more about the user’s use of the Website during a single session and to help the user use the Website more efficiently.
Persistent cookies have a longer lifespan and aren't automatically deleted when the user closes the Website. These cookies are primarily used to help the user to sign in to the account at the Website again quickly, for security and analytical purposes. We do not use any information whilst the user is logged off the Website.
We use first-party cookies that is when the cookies are placed on the user’s device directly by us. For example, first-party cookies are used to adapt the Website to the language preferences and analyze the user experience of the user.
Third-party cookies are placed on the user’s device by our partners and service providers.

The user can at any time reset device identifiers by activating the appropriate setting on his/her mobile device. The procedure for managing device identifiers is slightly different for each device. The user should be aware that changes he/she makes to cookie settings may limit the features offered by the Website. In some cases, the user may not be able to use all or part of the Website.
The User can customize the use of cookies on his/her device by changing his/her browser settings as well as his/her device settings (device IDs on his/her cell phone) to block cookies on the device.

Below is information about how we use the users’ cookies on the Website:
Necessary cookies: These cookies are strictly necessary to provide the user Website’s access and functionality.
Authentication cookies: These persistent cookies help the Website to identify the users so that the user can log into the Website account automatically.
Analytics cookies: These cookies help us to understand how the Website is being used, and help us customize and improve the Website.
Interest-based advertising tools: These cookies are used to make advertising messages more relevant to the user. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on the user’s interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad.

UPDATES TO THIS POLICY
Dododo may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices.

Any changes will be published on this page with the updated effective date. We encourage you to review the Privacy Policy periodically to stay informed about how we handle your personal data.

If we make significant changes that materially affect your rights or the way we process your data, we will provide additional notice where required by law.

The continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.

CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, you can contact us at lets@dododo.it.

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.